This section addresses the secure storage, classification, backup, and recovery of organizational data. It defines procedures for data protection, backup schedules, access controls, and disaster recovery readiness. It also outlines asset management practices for tracking, maintaining, and retiring IT hardware and digital assets in a controlled and auditable manner.
IT & Digital Operations
This course provides comprehensive Standard Operating Procedure (SOP) training for the IT & Digital Transformation Department of Woodhall Capital International Limited. It establishes a structured framework for managing technology infrastructure, digital systems, cybersecurity, user support, and long-term digital transformation initiatives across the organization.
The course emphasizes reliability, security, governance, documentation discipline, and accountability in all technology-related activities. It demonstrates how IT operations directly support business continuity, data protection, operational efficiency, and strategic growth.
By completing this course, participants will understand how to operate, secure, and evolve the organization’s digital environment while ensuring compliance, minimizing risk, and enabling sustainable digital transformation.
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